ManagerAlerts helps property and community managers reach groups of homeowners and residents with one way text (SMS) and email alerts. Our alerts can include pictures, PDF files, and other documents as attachments (both for email and text messages), allowing management to efficiently communicate small & big announcements at the push of a button. Use our system to make entire communities aware of important news in seconds, before a situation becomes a problem!
Use ManagerAlerts to inform, remind, and alert about:
If you are looking to upgrade your existing system, we are happy to help you use ManagerAlerts to replace robocalls, mass mailings, owner-administered lists, and any other mass-communication system that you have in place.
ManagerAlerts brings the convenience of instant messaging without the administrative and support overhead of maintaining contact lists. Homeowners and residents can subscribe to their community list directly on our website and can unbsubscribe at any time via email, text, or on our website. We store homeowner information securely in the US and we never sell, trade, or distribute your information to any third party - we only make homeowner information available to that community's manager/management team.
For managers, contacting homeowners is straightforward: use a mobile device or computer to log on to our website, select the association, and type the message. You can select to send the message to the entire community or to specific buildings/units (for example, only to homeowners whose water is out). We track the delivery of your alerts and, if you make a mistake, you can use our "Unsend!" feature to catch it.
Should you need any assistance, we're available to help, online and by phone.
Because you can easily attach pictures and PDF documents to your alerts, you can use our service to replace paper mailings while also being able to send meaningful, complete messages (without being limited to a small number of characters). Anything from a flyer to a complete packet can be delivered in a matter of seconds, costing less than the price of a single mailing and without using MMS messages, which can be costly to homeowners.
There are no term commitments or termination fees either, so you can try out our service risk free!
If you have any questions, comments, or are having any trouble at all, we are happy to help.
First, please take a look at our Frequently Asked Questions section below. If you don't find the answer you're looking for, please contact us. You can reach us by email, online chat, or by phone.
click the button or look for a blue "Chat" bubble at the bottom right corner of your web browser's window.
Please click the "Sign-up for alerts" button at the top of this page. You will need to know your HOA's sign-up code - if you do not have this code, please contact your HOA manager to obtain it.
Although homeowners sign-up automatically through our website, for your security, we handle manager signups personally. Please e-mail us or call us at (415) 493-0553 to setup a new account.
Yes, our system is designed for self-managed HOAs as well. Simply contact us and we'll be happy to setup your account. We'll provide training to the board members and sign-up material for homeowners.
Our unlimited messaging plan provides unlimited email, text, and picture messages for 50¢/door/month. We also offer custom (metered) plans - simply contact us and tell us what you're looking for - we'll create a custom plan that fits your needs.
The most likely cause is that your subscription request is unconfirmed. Please click here to log into your account and select Resend confirmation to have the confirmation request resent. Before doing so, please add email@example.com to your safe/approved sender list..
To change your profile, simply click the "Homeowner login" button at the top of this page to login to your account. Once logged in, you can change your profile to add and remove phone numbers and email addresses. You can also stop receiving text alerts by responding with the word STOP at any time.
We do not share any homeowner information with anyone except for your HOA's management company. We hate spam and unsolicited contact ourselves and we will not impose it upon you.
No. ManagerAlerts is intended to provide association-related information. We send messages only to subscribed individuals that have chosen to receive the messages. We do not allow unsolicited contact.
To stop receiving text messages, simply reply with the word STOP. To unsubscribe your email address, please log on to your account.
Please add: firstname.lastname@example.org to your safe/approved sender list.